Trezor® Guide — Start at trezor.io/start | Wallet Setup, Login & Troubleshooting

What is Trezor® and why use `trezor.io/start`?

Trezor® is a hardware wallet family designed to keep your cryptocurrency private keys offline. The official onboarding page trezor.io/start is the safe entry point that guides you through device initialization, firmware updates, and linking your device to the Trezor Suite.

Setup & the Trezor Suite App

From trezor.io/start you’ll be prompted to download the Trezor Suite App or use the web Suite. Use the Trezor Suite Download link for desktop apps that simplify managing accounts, transactions, and device firmware. The Suite provides the modern UI for Trezor® Wallet Login and device management.

Connecting: Trezor Bridge & Bridge Download

Older browsers and some apps require Trezor Bridge — a small helper that enables communication between your Trezor® hardware wallet and the computer. If prompted, choose Trezor Bridge Download from the start page and install before doing your first Trezor login.

Troubleshooting common login & connection problems

If you encounter Trezor Login not working, Unable to login Trezor, or Error Connecting Trezor Account, first confirm you used trezor.io/start and installed the official Trezor Suite App or Bridge. Try a different USB port or cable, reboot the Suite, and ensure firmware is current. If the Trezor Suite App not Working after an update, reinstall the app and re-check Bridge.

Account recovery, 2FA & verification

If you can't verify Trezor Wallet or need Trezor Account Recovery, restore using your recovery seed only on a trusted Trezor® device—never share seed phrases. For Trezor 2fa reset or external service 2FA recovery (when Trezor® acts as a second factor), follow the service-specific recovery steps and use the Help Center if needed.

When to contact the Trezor Help Center

For persistent issues—like repeated login failures, suspected device tampering, or critical errors—visit the Trezor Help Center via official links. They provide step-by-step diagnostics and escalation paths for hardware faults or account issues.

FAQs

Q: Is trezor.io/start the only official setup link?: A: Yes — always use the link provided on Trezor® packaging or type trezor.io/start manually to avoid phishing.
Q: What if my Trezor Suite App not working after update?: A: Reinstall Suite, reinstall Trezor Bridge if required, and verify firmware via trezor.io/start.
Q: How do I recover my wallet?: A: Use your recovery seed with a Trezor® device or compatible recovery tool—only on trusted hardware/software.
Q: Why does it say “Can't verify Trezor Wallet”?: A: Verification fails when browser extensions, wrong Bridge version, or untrusted pages block signatures. Use official Suite and Bridge from trezor.io/start.
Q: What to do if Trezor Login not working?: A: Try a different cable/port, reboot, reinstall Suite/Bridge, and consult the Help Center for deeper diagnostics.